Kern County, California

General Services ♦ Cable Television Administration

Cable television systems operate throughout Kern County. The County administers those systems operating in the unincorporated areas only. Systems operating within city boundaries are administered by the respective cities. The County enters into franchise agreements with the cable television systems to permit use of public right-of-ways for cable facilities. Whether operating in city or county area, cable television systems are directly regulated by the Federal Communications Commission (FCC) and city and county administrative powers are determined and delegated by and through the FCC.

Complaints

If you have a complaint against a cable television system operating with the unincorporated areas of the County, contact your cable operator first using the contact information on your bill or the contact information shown here. If they cannot resolve your concern, you may report a complaint to Kern County. For payments and all other questions/concerns about your cable service, please work directly with you cable provider.

AT&T
(800) ATT-2020
http://www.att.com/

Downtown Office:
4180 Truxtun Avenue
Bakersfield, CA 93309

Northeast Office:
3501 Mallview Rd
Bakersfield, CA 93306

Northwest Office:
3401 Coffee Rd
Bakersfield CA 93308

Southwest Office:
4300 Ming Ave
Bakersfield, CA 93309
Charter Communications
(866) 499-8080 - All Customer Service Issues
(888) 852-2235 - All Internet Customer Service
(888) 534-1189 - Day of Install Telephone Issues
(314) 965-0555 - Corporate Complaints
http://www.charter.com/
15713 K Street
Mojave, CA 92319
Spectrum (formerly Bright House Networks)
(661) 323-4892
(800) 743-4615 - outlying areas
https://www.spectrum.com/
3701 Sillect Avenue
Bakersfield, CA 93308
CalNeva Broadband, LLC
(866) 330-2028
(866) 668-0167 - Technical Support
3341 Los Padres Drive
P.O. Box 2169
Frazier Park , CA 93225
Mediacom California, LLC
https://www.mediacomcable.com/

Ridgecrest Office:
(760) 446-5536
543 West Inyokern Road
Ridgecrest, CA 93555

Kernville Office:
(800) 239-8411
8 Tobias Road
Kernville, CA 93238