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| Question: |
| My lights are out, whom do I call? |
| Answer: |
| The first point of contact is the Building Service Worker (BSW) assigned to that facility. Contact Custodial Services. If the BSW cannot resolve the problem, then contact Facilities Maintenance and ask them to evaluate the ballast or electrical circuit. |
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| Question: |
| The toilets are overflowing, whom do I call? |
| Answer: |
| The first point of contact is the Building Service Worker (BSW) assigned to that facility. Contact Custodial Services. If the BSW cannot resolve the problem, then contact Facilities Maintenance. If this is an emergency, contact (661) 868-3101. |
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| Question: |
| It is hot in my work area, but when I walk down the hallway it seems fine. Why is that and what can be done? |
| Answer: |
| Hot spots within a facility are not uncommon. Thermostat placement, the number of personnel in a work area at any given time, and the number of electronic devices utilized by a department can impact the temperature within a facility. Many facilities have cooling zones that adjust temperatures electronically. To remedy the problem, contact Maintenance via an electronic work order request. |
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| Question: |
| Our department purchased a new printer and the plug doesn't fit. What do we need to do? |
| Answer: |
| Submit a work order request electronically. Please include a best description or manufacturers recommend part number for the plug. An electrician will respond and change out the receptacle so that your copy machine will work properly. This type of request is a billable item. |
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